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How cardsharp Handles Your Personal Information

This Privacy Policy covers every piece of information cardsharp collects when you open an account, make a deposit through PayPal, Venmo, or Play+, or contact support — and it tells you exactly what we do with it.

Account data protectionPayPal, Venmo, Play+ payment privacyYour right to access or delete dataState-law compliant disclosuresDirect contact for data requests
cardsharp How cardsharp Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Retain Your Information

Data security and honest retention practices are how we keep your account relationship with cardsharp clean. Here is what that looks like in practice — from encryption at the account level to how long transaction records stay on file.

Encryption at Rest and in Transit

Your account credentials and payment references — including anything tied to PayPal or Venmo — are encrypted both when stored and when transmitted between your device and our servers.

Cookie and Tracking Controls

We use session cookies to keep you logged in across your phone and browser. Analytics cookies are optional — you can adjust them in account settings without affecting your ability to place bets or access the lobby.

Retention and Deletion

Transaction records tied to Play+ and other payment methods are kept for the period required under applicable state regulations. Once that window closes, records are purged. You can request early deletion of marketing data at any time.

Third-Party Disclosure Limits

We share data only with identity-verification services, licensed payment processors, and state compliance partners. No data broker relationships, no ad-targeting pipelines built from your account activity.

REACH US DIRECTLY

Contact Us About Your Privacy

Have a question about how your data is stored, want to update something on your account, or need to submit a formal data-deletion request? These are the direct paths to our team. We handle privacy-related messages separately from general account support so your request reaches the right person without delay.

Privacy Email Send your data-access or deletion request to our dedicated privacy address. Include your account email so we can locate your records and respond without back-and-forth.
Live Chat Open the chat widget from your account dashboard on mobile or desktop. Tell the agent it's a privacy matter and they'll route it to the data team directly.
Account Settings Several privacy controls — marketing preferences, cookie consent, and linked payment method visibility — are available directly inside your account settings without contacting support.

Common Questions About Your Data at cardsharp

These are the privacy questions we hear most often — around account data access, payment records, cookie use, and how to get your information removed. If your question isn't covered here, reach out via live chat or the privacy email listed above.

We collect your name, email, date of birth, and location state for eligibility. Payment method details like PayPal or Venmo are handled through those processors — we only receive a transaction reference, not your login credentials.

No. We do not sell your personal data. Information shared externally goes only to identity-verification services, payment processors like Play+, and state-regulated compliance partners, and only what each requires.

Email our privacy team with your account email address and a clear data-export request. We'll compile your account, transaction, and session records and send them to the address on file.

Yes. Submit a deletion request through live chat or the privacy email. Transaction records required under state law are retained for the legally mandated period; everything else is removed promptly.

Session cookies keep you logged in across your phone and browser. Optional analytics cookies can be toggled off in account settings at any time — turning them off does not affect account access or payment processing.

No full credentials are stored on our side. When you fund through PayPal or Venmo, those processors send us a transaction reference and status confirmation only. Your wallet login and card data stay with the processor.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.